Responsible Gaming at Grizzly Starts With You
Deposit limits, timeouts, self-exclusion and real support for Canadian players who want to keep play in check.
Deposit limits, timeouts, self-exclusion and real support for Canadian players who want to keep play in check.
Last updated: September 30, 2026
Grizzly is built for entertainment, not income. Every account we open comes with tools to keep spending and time under control, and we point every Canadian player toward ConnexOntario if things stop feeling fun.
Casino games are designed for entertainment. The house edge means that over time, the odds favour the casino on every slot, table game and live dealer title in our library. We say this plainly because a clear head is the first responsible gaming tool. If you play at Grizzly, play with money you can afford to lose, and treat any win as a bonus, not a plan.
You must be at least 19 years old to open a Grizzly account, matching the legal age for gambling across the Canadian provinces and territories where our players are based. We verify age and identity before any withdrawal is processed, using the documents you supply during account verification. Underage gambling is not tolerated on this site: if we find an account belongs to someone under 19, it is closed and any balance is handled according to our terms, not paid out.
From your account settings you can set a daily, weekly or monthly deposit limit in CAD. Once it is set, our system blocks further deposits until the period resets, regardless of how many times you try. Lowering a limit takes effect right away. Raising a limit or removing it entirely is delayed, usually by 24 to 72 hours, so a bad night at the tables can't undo a limit you set with a clear head.
If you need a short break, a cooling-off period locks your account from play without closing it permanently. For a longer step back, self-exclusion removes your ability to log in, deposit or receive marketing emails for the period you choose. During self-exclusion we will not reactivate your account early, even if you ask, because the point of the tool is to remove the decision from the moment of temptation. Contact support to start either process. There is no fee and no obligation to explain your reasons.
Problem gambling rarely arrives all at once. It tends to build through small, familiar patterns: chasing a loss with a bigger bet, lying about how much time or money went into a session, using rent or grocery money for a deposit, or feeling irritable when you try to cut back. Borrowing money to keep playing, or gambling to escape stress rather than for fun, are strong signs it is time to use a limit or reach out to ConnexOntario before the pattern deepens.
| Tool | What It Does | Where to Set It |
|---|---|---|
| Deposit limit | Caps how much CAD you can add daily, weekly or monthly | Account settings |
| Loss limit | Stops play once a set loss threshold is reached | Account settings |
| Cooling-off | Temporary lock of 24 hours to 30 days | Account settings or support |
| Self-exclusion | Full account block for 6 months or longer | Contact support |
| Reality check | On-screen reminder of session length and spend | Account settings |
ConnexOntario is a free, confidential helpline for anyone in Canada affected by gambling, whether it is your own play or someone else's. Advisors are available around the clock by phone at 1-866-531-2600 or through the live chat and directory at connexontario.ca, which lists treatment programs and support groups by region. We name ConnexOntario as an independent resource, separate from Grizzly, and we encourage every player to save the number, not just read it once.
Family and friends can also use ConnexOntario if they are worried about someone else's gambling. You do not need to be in crisis to call. Many people reach out simply because a limit or self-exclusion tool did not feel like enough on its own.
For the mechanics of funding and cashing out an account, see Payments. To understand current offer terms before you opt in, read Bonus, where wagering requirements and eligibility are set out in full, T&Cs apply. General background on how Grizzly operates is on About Grizzly. When you are ready to play within limits you control, register here.